"over the course of those two years, I was often left in the dark for weeks on end despite repeated phone calls and e-mail messages in which I sought information on the case."

"There have been numerous promises and requests that have been deferred. I have called her many times in the past 6 months requesting status, information, documentation etc. She has never called me back."

"If my daughter decides to find a new attorney, what are the chances of recuperating any of the money already paid to Ms. Scannicchio?"

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